WHO IS RESPONSIBLE FOR HANDLING YOUR PERSONAL INFORMATION?

Company Name: BENEDITA ELISA SL
Address: Praza do Matadoiro, 1, Santiago de Compostela (A Coruña)
Phone Number:  +34 640 746 140
Email: info@beneditaelisa.com

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

As a customer:
We handle your personal information to optimize our services, payment management as well as sending marketing communications of our products and/or services.

If you have contacted us through our website:
We process the information in order to manage the query, complaint, suggestion and/or claim.

If you have filled out the form to make a reservation through our platform:
We process the information to reserve a table in our restaurant

HOW LONG WILL WE KEEP YOUR INFORMATION?

Your personal data provided to us will be kept as long as our business relationship exists, and you do not request to suspend such relationship. If you request to do so, please take into account that the limit of liability will only prescribe during the specific times as established by law.

LEGAL GROUNDS FOR HANDLING YOUR PERSONAL INFORMATION

We handle your personal information only with your consent or to perform a contract or a service with you after you have given us permission to do so.

WHO DO YOU SHARE MY PERSONAL DATA WITH?

We may share your personal data with:

The administrative and accounting Agency to manage accounting, tax and administrative services.
The shipping company to manage the delivery of the goods.
The IT company to manage the maintenance of IT systems and applications.
The law firm for legal advice or counselling.
The consultancy and certification company to outline and audit the management systems implemented in the company.
The surveillance company to surveil and safeguard people, goods, and facilities.
Bank companies to manage payments and financial transactions.

YOUR RIGHTS

Any customer has a right to confirm whether BENEDITA ELISA SL is handling properly and lawfully their personal information.
You have a right to access your personal information, delete it or correct any inaccurate or incomplete personal data. You can also object to handle or transfer your personal information.
You have a right to withdraw your consent to us processing your personal information for any specific purpose, as well as to submit or make a complaint to any data controller authority.
To exercise your Data Protection rights, please write to Praza do Matadoiro, 1,  15703, Santiago de Compostela (A Coruña)

HOW ARE YOU PERSONAL DATA COLLECTED?

We have obtained your personal information when you actively provide it to us or through a legal representative acting on your behalf.
These are the data categories used:

Personal Identifying Information: Name and surname, tax identification number, address, phone numbers, email, photograph.
Bank Data: for payment management and direct debit payment.
Personal data required for the business relationship. Payment.

Benedita Elisa S.L fully complies with the current data protection regulations, as well as with the commitment to confidentiality in this regard.

Benedita Elisa S.L. has taken the appropriate technical actions in order to avoid disclosure, misuse or an unauthorized or inappropriate use of personal data information.

Personal data collected using the different forms will be used for the purposes stated above. This information will be also used to send marketing communications too. If users wish to stop receiving marketing communications from us, please click on the link located at the bottom of the relevant newsletter.

To keep our customers’ personal information updated, please let us know as soon as possible if there are changes in your personal information.

The personal information collected from our customers is stored in our database property of Benedita Elisa S.L, responsible for taking the required technical, security and organisational actions to guarantee the confidentiality and integrity of the information in accordance with the data protection regulations in force.

The user will be responsible, notwithstanding, for the veracity of the data provided. Cafés Candelas S.L may reserve the right to deny use of any registered services to any user providing untrue or inaccurate information, without prejudice to any other actions applicable under the Law.

We kindly recommend you to read this policy carefully and regularly to be aware of any news or changes that may occur.